Octayne PSA gives IT services and MSPs real-time visibility into tickets, retainers, engineer capacity, and client profitability — without chasing timesheets.
Tickets close, engineers move on, and an hour here and there silently disappears from the billable stack.
Teams burn well past the retainer cap every month and nobody catches it until it's already gone.
Incomplete time and vague descriptions turn every invoice into a negotiation with the client.
You can't answer “who can take this next ticket” without tapping three people on the shoulder.
“You'll know exactly where time is going — and which clients are killing your margins.”
IT services and MSPs juggle ticket platforms, spreadsheets, and accounting tools that never speak to each other. Octayne sits on top — connecting time, utilization, retainer burn, and client profitability into a single operational view your leadership team can actually act on.
A 30-minute demo, walked through on an ICP demo org that looks exactly like yours — tickets, retainers, and all.
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The PSA operating system for professional services firms. Real-time visibility into time, utilization, project health, and billing — in one place.